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The Tunnel of Chaos

Bill Hybels, in his book Axiom, has written a chapter called “The Tunnel of Chaos.” In it, he says author and psychologist M. Scott Peck outlined four stages that a group of people go through from pseudo-community to true community. “If community involves knowing and being known, serving and being served, and loving and being loved, then most relationships…are constantly devolving into pseudo-community” (p. 101).

Pseudo-community is a “first stage” where people tend to be warm and amicable toward one another. They avoid talking about differences and anything that could result in conflict. They speak in sweeping generalities that are not wholly true. Peck says, “In pseudo-community a group attempts to purchase community cheaply by pretense.” This is a shortcut to nowhere. Even though the group may function well on the surface, underneath there are real fears and concerns waiting to be expressed.

To move beyond this stage, a group must endure chaos. Chaos is marked by people beginning to state what they really feel as well as a yearning for the leader to give direction. Notice this is not the time for the leader to demand the group follow, but to give direction and lead people through the tunnel of chaos. In the chaos, a leader must:

  • Listen well and give people opportunity to share.
  • Encourage honest sharing by laying “ground rules” for discussion.
  • Discern when it is best to talk about the chaos as a group and when to talk to an individual.
  • Pray about the direction God is taking the group and what He is trying to show you all.
  • Lead by example in the way he or she shares with honesty and vulnerability.

After chaos, Peck says there are two possible next steps: moving into “organization,” though this is not community, and moving through emptiness. Group members all need to empty themselves of the barriers to communication, Peck says. He lists fixed expectations, preconceptions, prejudices, snap judgments, the desire to convert someone to your point of view, the urge to win, fear of looking like a fool, or a need to control. I would add that emptiness is not an end in and of itself. Our goal in emptiness is then to be filled with the Spirit and the grace of God.

Only after chaos and emptiness can a small group that begins with well-intentioned pseudo-community cross the bridge to true community. Paul also reminds us of the need to live as one together when he writes, “Be completely humble and gentle; be patient, bearing with one another in love. Make every effort to keep the unity of the Spirit through the bond of peace. There is one body and one Spirit, just as you were called to one hope when you were called; one Lord, one faith, one baptism; one God and Father of all, who is over all and through all and in all” (Eph. 4:2-6).

Questions to Ask:

  1. What effort do you need to make to “keep the unity of the Spirit through the bond of peace”?
  2. How would you assess the conversations typical of your small group? Do they feel more like pseudo-community or community?
  3. Are you willing to go through the chaos and emptiness? Are you seeking to be filled with the Spirit? How can you lead those in your group to seek more of the grace of God?
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